Welcome to Leap Health

At Leap Health, we value your privacy and want to make sure you feel comfortable using our services for your employees, your patients, and for yourself. This webpage is here to help you understand how we collect, use, and protect your information when you interact with us online through this website.

PRIVACY NOTICE

This Privacy Notice (“Privacy Notice”) describes the information that Leap Health, Inc. and its affiliated entities (collectively, “Leap Health”) collect about you though this website (the “Site”) or from other non-clinical interactions (such as emails, newsletters, forms, and social media), how we use and share that information, the privacy choices we offer, and other considerations to keep in mind when using the Site.

Please note that patients of Leap Health medical practices are subject to an additional Leap Health HIPAA Notice of Privacy Practices (“Notice of Patient Privacy Practices”), which will be provided to patients prior to receiving clinical services. Certain protected health information that may be disclosed by patients, insurance companies, healthcare providers, and other medical sources is protected as described in the Notice of Patient Privacy Practices. In the event of a conflict between the terms of this Privacy Notice and the terms of the Notice of Patient Privacy Practices, the terms of the Notice of Patient Privacy Practices shall control.

If you do not agree to the terms of this Privacy Notice, you may not use the Site.

COLLECTION OF INFORMATION

Whether you're visiting our Site or reaching out to us through email or social media, we want you to know that we respect your privacy. Your trust is important to us, and we're committed to being transparent about how we collect your information.

Information You Provide

We collect information you provide, such as when you sign up to receive information about our services through the Site. We may collect, but are not limited to collecting, the following information: name, organization, email address, mailing address, phone number, and a description of your inquiry. We do not share or sell SMS opt-in, or phone numbers for the purpose of SMS.

Information We Collect From Your Use Of The Website

We collect information about you when you use our Site, including as follows:

  • Device Information. We collect device-specific information when you access our Site, including your computer or mobile device, operating system and version, unique device identifiers, mobile network information, and information about the device’s interaction with our Site. We may also identify other software running on the device (but will not collect any content from such software) for anti-fraud and malware-prevention purposes.
  • Use Information. We collect information about how you use our Site, including your access times, viewed pages, browser types and language, Internet Protocol (“IP”) addresses, and information about your use of and actions on our Site.
  • Information Collected by Cookies and Web Beacons. We use various technologies to collect information, and this may include sending cookies to your computer or mobile device and web beacons on our Site or emails. Cookies are small data files that are stored on your hard drive or in device memory by a website, which retain your preferences and help evaluate and compile aggregated statistics about user activity. Web beacons are electronic images that may be used in our Site or emails to deliver cookies, count visits, understand usage and effectiveness, and determine whether an email has been opened and acted upon.

Information We Collect Through Third Party Pixels, Cookies, And Analytics

When you visit our Site, fill out an information request form, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We or our service providers may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by emailing privacy@leaphealth.com.

In addition, we may allow third parties to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information, such as your IP addresses, identifiers associated with your mobile device or applications on the device, the browsers you use to visit our Site, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Leap Health and other companies to analyze and track data, determine the popularity of certain content, and better understand your usage. This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

USE OF INFORMATION

We use the information we collect to provide you with the best possible Site and services. This could mean answering your questions, sending you updates about our services, or analyzing trends to improve our Site. We take your privacy seriously and only use the information you provide as set forth below.

Our Uses

We use information about you as follows:

  • To provide, maintain, and improve our Site;
  • To track and analyze trends and usage in connection with the Site;
  • To answer your questions, deliver the information you request, and provide customer service;
  • To send you news and information about our services;
  • To further legal purposes, to protect our rights or property, and to investigate and prevent fraud or other illegal activities; and
  • For any other purpose disclosed to you in connection with our Site.

We may use third-party service providers to process and store personal information in the United States and other countries.

Sharing of Information

We may share personal information about you as follows:

  • For business operations including to provide, maintain, and improve our Site and services, including by sharing your information with service providers who access information about you to perform services on our behalf (e.g., fraud prevention and verification services);
  • For strategic transactions in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture or dissolution of all or a portion of our business;
  • For legal purposes if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our Site or services; and to protect us, our users or the public from harm or illegal activities; and
  • With your consent.

We may also share aggregated, non-personally identifiable information with third parties.

Social Media and Third-Party Platforms

Certain sections or functionalities on our Site may permit you to share information on third party social media sites or platforms such as Facebook, Instagram, LinkedIn, X, or other similar sites (collectively, “Social Media Sites”). Leap Health does not own or control such Social Media Sites, and posting your information on Social Media Sites is subject to the third party’s privacy policy and other legal terms, which may not provide privacy protections with which you agree. Leap Health is not responsible for any act or omission of any Social Media Site, nor are we responsible for the consequences of your choosing to share your information on Social Media Sites.

YOUR PRIVACY CHOICES

Your privacy preferences matter to us. If you ever want to update your information or opt-out of certain communications, just let us know. We want you to feel in control of your data and will always respect your choices.

Personal Information

You may update or correct information about yourself at any time by emailing us at privacy@leaphealth.com.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our Site may not function properly if you do so.

Exercise Your Rights

You may remove yourself from our communications lists or exercise any legal rights that you have at any time by emailing us at privacy@leaphealth.com.

OTHER CONSIDERATIONS

Security

We take the security of your information seriously and have measures in place to protect it from unauthorized access, disclosure, or alteration. While we do our best to keep your data safe, it's essential to remember that no online transmission is 100% secure.

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, Leap Health cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.

Links To Other Websites

This Site may contain links to other websites and those websites may not follow the same privacy practices as Leap Health. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of such third parties to learn more about their privacy practices.

Retention of Information

We will retain your personal information, including any inputted data and documentation, for the period necessary or required to satisfy the requirements and purposes established in this Privacy Notice unless we are required by law or regulation to retain them for a longer period.

Children

This Site is not intended for use by children. Leap Health does not knowingly collect or maintain personally identifiable information from persons under 13 years of age through this Site, and no part of the Site or services are directed at persons under 13. If you are under 13 years of age, then please do not use the Site. If Leap Health learns that personally identifiable information of persons less than 13 years of age has been collected without verifiable parental consent, then Leap Health will take the appropriate steps to delete this information. To make such a request, please contact us at privacy@leaphealth.com.

Changes To This Privacy Notice

We may change this Privacy Notice from time to time. If we make changes, we will notify you by posting the updated Privacy Notice and revising the “Last Updated” date above. We encourage you to review the Privacy Notice whenever you use our Site to stay informed about our information practices and about ways you can help protect your privacy.

Contact

Please contact us with any questions or concerns regarding this Privacy Notice through email at privacy@leaphealth.com.

Last Updated: August 19, 2024